Terms & Conditions

Last Updated: August 4, 2026

Welcome to DrajTek.

These Terms & Conditions govern your use of the DrajTek website, https://drajtek.com/, and your purchase of products through our website.

By accessing, browsing, registering on, or purchasing from our website, you agree to these Terms & Conditions.

1. Business Information

Business Name: DrajTek
Website: https://drajtek.com/
Email: contact@drajtek.com
Phone: +91 82529 12821
Address: Bailey Road, Tilak Nagar, Rukanpura, Patna, Bihar 800014, India

2. Use of the Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities
  • Provide false or misleading information
  • Attempt to gain unauthorized access to our website or systems
  • Interfere with website security or functionality
  • Use another person’s account without authorization
  • Copy or misuse website content without permission

3. Products

DrajTek offers physical products through its website, including wooden inverter trolleys and related products.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, prices, and other information are accurate.

However, actual product appearance may vary slightly because of lighting, photography, screen settings, materials, and natural variations.

Because our products may contain natural wood, variations in wood grain, texture, colour, and finish may occur.

4. Product Prices

Product prices displayed on our website may change without prior notice.

We reserve the right to correct errors in product prices, descriptions, specifications, or availability.

If an obvious error affects an order, we may contact the customer before processing the order.

5. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, DrajTek may contact the customer regarding the order and provide an appropriate resolution, including cancellation and refund where applicable.

6. Orders

Customers must provide accurate and complete information when placing an order, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Submitting an order does not necessarily mean that DrajTek has finally accepted the order.

We may cancel or refuse an order where reasonably necessary, including because of:

  • Product unavailability
  • Incorrect customer information
  • Suspected fraudulent activity
  • Technical errors
  • Pricing errors
  • Other legitimate business reasons

7. Customer Accounts

Customers may create an account on our website where this functionality is available.

Customers are responsible for maintaining the confidentiality of their login information and for activities conducted through their account.

If you believe your account has been accessed without authorization, please contact us.

8. Payment

At the time these Terms & Conditions are published, online payment integration is not currently active on the website.

When online payment services become available, the payment methods available to customers will be displayed during checkout.

Payments may be processed through third-party payment service providers.

Customers are responsible for providing accurate information required to complete a payment.

Once payment integration is introduced, DrajTek may update these Terms & Conditions to identify the applicable payment service provider and additional payment terms.

9. Shipping and Delivery

Orders are generally processed within 1–2 business days after order confirmation.

Domestic orders within India are generally delivered within 5–8 business days after dispatch.

Delivery times may vary depending on the customer’s location, courier partner, weather, public holidays, transportation conditions, government restrictions, and other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for complete shipping information.

10. Returns and Refunds

Returns and refunds are subject to our Return, Refund & Cancellation Policy.

Customers should review this policy before placing an order.

11. Order Cancellation

Customers should contact DrajTek as soon as possible if they wish to cancel an order.

Cancellation may not be possible after an order has been dispatched or processed for shipment.

Any applicable refund will be handled according to our Return, Refund & Cancellation Policy.

12. Intellectual Property

Unless otherwise stated, website content including text, photographs, graphics, logos, product descriptions, designs, and other materials belongs to DrajTek or is used with appropriate permission.

You may not copy, reproduce, modify, distribute, publish, or commercially use our website content without prior written permission, except where permitted by law.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be uninterrupted, error-free, or available.

The website may occasionally be unavailable due to maintenance, technical problems, hosting issues, updates, or circumstances beyond our reasonable control.

14. Third-Party Services

Our website may use third-party services such as hosting providers, courier companies, technical service providers, analytics services, payment providers, and website plugins.

Third-party services may have their own terms and privacy policies.

15. Limitation of Liability

To the extent permitted by applicable law, DrajTek shall not be responsible for losses caused by circumstances beyond our reasonable control, including courier delays, internet interruptions, technical failures, natural events, or government restrictions.

Nothing in these Terms & Conditions is intended to exclude or limit consumer rights that cannot legally be excluded or limited.

16. Changes to These Terms

DrajTek may update these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised “Last Updated” date.

17. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute shall be subject to the jurisdiction of competent courts and authorities, subject to applicable consumer protection laws and rights available to consumers.

18. Contact Us

For questions regarding these Terms & Conditions, please contact:

DrajTek
Bailey Road, Tilak Nagar, Rukanpura
Patna, Bihar 800014, India

Email: contact@drajtek.com
Phone: +91 82529 12821
Website: https://drajtek.com