Privacy Policy

Last Updated: August 4, 2026

Welcome to DrajTek. We respect your privacy and are committed to protecting the personal information you provide while using our website.

Website: https://drajtek.com/

If you have any questions about this Privacy Policy, you can contact us at:

Email: contact@drajtek.com
Phone: +91 82529 12821
Address: Bailey Road, Tilak Nagar, Rukanpura, Patna, Bihar 800014, India

1. Information We Collect

When you use our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect information such as:

  • Name
  • Email address
  • Phone/mobile number
  • Billing address
  • Shipping/delivery address
  • Account login information
  • Order and purchase details
  • Product information associated with your order
  • Information you provide when contacting us
  • Technical information such as IP address, browser type, device information, and website usage information, where collected through cookies or similar technologies

We only seek to collect information that is reasonably necessary for providing and improving our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders
  • Deliver products to your address
  • Contact you regarding your order
  • Provide customer support
  • Create and manage your customer account
  • Process returns, cancellations, and refunds
  • Improve our website, products, and services
  • Maintain website security
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements
  • Send service-related communications
  • Send promotional communications where permitted and where applicable

3. Orders and Customer Information

When you place an order, we need certain information such as your name, phone number, email address, and delivery address to process and deliver your order.

Your information may also be used to communicate with you about order confirmation, delivery, cancellation, return, refund, or customer-service matters.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may be used for purposes such as:

  • Remembering shopping-cart information
  • Maintaining login sessions
  • Improving website functionality
  • Understanding website usage
  • Improving website performance

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party service providers to help operate our website and provide services such as hosting, website functionality, analytics, communication, delivery, payment processing, or other business services.

These third parties may process information only to the extent necessary to provide their services or as otherwise permitted by applicable law.

When a payment gateway is integrated into our website, payment-related information may be processed by the applicable payment service provider according to its own privacy policy and terms.

6. Payment Information

At the time of publishing this Privacy Policy, online payment integration may not yet be active on the website.

If online payment services are introduced in the future, the applicable payment service provider and relevant payment-processing practices may be added to this Privacy Policy.

We do not intend to unnecessarily collect or store customers’ complete debit-card, credit-card, banking, or other sensitive payment credentials on our website.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, legal, regulatory, security, and dispute-resolution requirements.

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

9. Sharing of Information

We do not intend to sell customers’ personal information.

We may share necessary information with service providers or other parties where reasonably required for:

  • Order fulfilment
  • Product delivery
  • Payment processing
  • Website hosting and technical services
  • Customer support
  • Security and fraud prevention
  • Legal or regulatory compliance

We only seek to share information that is reasonably necessary for the relevant purpose.

10. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain personal information.

You may also contact us regarding concerns about the processing or use of your personal information.

To make a privacy-related request, contact:

Email: contact@drajtek.com
Phone: +91 82529 12821

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children where prohibited by applicable law.

12. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

DrajTek
Bailey Road, Tilak Nagar, Rukanpura
Patna, Bihar 800014, India

Email: contact@drajtek.com
Phone: +91 82529 12821

Website: https://drajtek.com/